Customer Testimonials

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DealerRater Feb 29, 2024

I returned with a reoccurring issue. Amber was patient, attentative, and an immediate problem solver. She was also knowledgeable and empathetic towards me. I couldn't ask for a better assistant service manager that day. To be honest I had made up my mind that I'm only coming back to fix this reoccurring problem, then I would take my car elsewhere for service. But Amber was so wonderful in resolving ALL my problems I am sticking to Gettel for all my service needs. Thank you

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DealerRater Feb 28, 2024

Efficient. Effective. Why? Brian was a pleasure to work with. He was efficient. Effective and knowledgeable of the car and process

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Google Feb 28, 2024

We get our Toyota serviced here all the time. It has been a good experience thus far. Folks are friendly and helpful.

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Google Feb 27, 2024

Great people great customers service. So far the best experience we ever had buying a car.

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Google Feb 27, 2024

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DealerRater Feb 27, 2024

Happy I chose this dealership. Cole was a fantastic salesman. Look forward to buying from Gettel in the future.

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DealerRater Feb 27, 2024

A nicely executed way of buying a car. Great attention to the buyer and willing to work with you on the price and details. Easy financing.

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Google Feb 27, 2024

John Tremblay went above and beyond to get my truck repaired. It was done quick. He was very pleasant and easy to get along with

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DealerRater Feb 26, 2024

Customer Service is a very important factor to me and John was very pleasant and easy to work with! Also while browsing the lot while my car was being serviced I encountered Robert Gilpin sales associate who was also very pleasant!

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Google Feb 26, 2024

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DealerRater Feb 26, 2024

Very satisfying. Good customer service The service associate explained everything my car needed to be done

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DealerRater Feb 26, 2024

Outstanding experience getting my vehicle serviced. Extremely friendly and everything was clearly explained. Plan on using them for all my future vehicle service needs. Will definitely recommend them to friends and family. Thank you.

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Google Feb 26, 2024

My experience at Gettel has been great. My service advisor, John, is the best. Always very helpful, and answers my concerns with his good experience.

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DealerRater Feb 25, 2024

John was an excellent service advisor. He explained what services I was due for and why. I felt very comfortable with his expertise. I will request him for my future visits.

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Google Feb 25, 2024

Austin and Andrew were super dope!! We even left and went to Harbor Nissan and they were super shady we regretted leaving Austin and Andrew shout out to Bella at Harbor Nissan

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Google Feb 25, 2024

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Google Feb 25, 2024

Austin was super helpful, super down to earth person. I wasn’t pressured into anything which felt great and was accommodated with everything I needed

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Google Feb 24, 2024

Called Gettlel Toyota to schedule a minor servive & spoke with Sabrina...I had a few questions because owners manual was confusing as to this particular service...Sabrina took the time to check with a technician about this service & called me back & explained everything & quoted a price & scheduled an appointment....showed up for my service & was met by Michael & it seemed like we started the process all over again ? I explained I made an appointment with Sabrina & that she had quoted me a price & cleared up the confusion about the service...had ...

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DealerRater Feb 24, 2024

Kenneth was easy to work with and made the process easy and as painless as possible

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Google Feb 24, 2024

Excellent friendly service!!

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Google Feb 24, 2024

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Google Feb 24, 2024

Everyone was very helpful!

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Google Feb 23, 2024

Our experience at Gettel Toyota of Charlotte County was perfect! Matt Schrantz made sure that everything was seamless. We purchased two cars on the same day and everything from the delivery, to the financing, to the salesman was professional and with the upmost customer service.

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DealerRater Feb 22, 2024

I have bought several Toyotas from this dealership oner the years and have always enjoyed the experience.

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Google Feb 22, 2024

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Google Feb 22, 2024

Appointment - service started immediately on time.

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Google Feb 22, 2024

Good experience. Desmond is very knowledgeable on cars. Very pleasant and genuinely an all around nice guy. It was a pleasure

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DealerRater Feb 20, 2024

I was welcomed but not pressured. After buying two autos in two days, I felt i got a fair price and we both came away pleased. I loved dealing with Toyota Gettel and would recommend every time.

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Google Feb 20, 2024

Everyone was professional and friendly, and extremely helpful.

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Google Feb 20, 2024

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Google Feb 19, 2024

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Google Feb 19, 2024

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Google Feb 19, 2024

Great service. Quick & reasonable. Would totally recommend !

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DealerRater Feb 19, 2024

Always pleasant and and keeping owners informed. Ryan was excellent! He was very busy but took the time to speak with me and to go over my cars details.

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Google Feb 19, 2024

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Google Feb 18, 2024

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Google Feb 18, 2024

This is my second brand new vehicle in less than 3 years. I would have to say it was a very great experience. They work with me on the trade-in of my truck and it worked with me with the financing. Trucks like mine and for the price are hard to find they had exactly what I was looking for and trust me I was looking pretty hard I would recommend Gettel Toyota anytime.

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DealerRater Feb 18, 2024

Very kind and patient. Help to get my car done efficiently in a timely manner. Kept me updated and provided excellent service.

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Google Feb 18, 2024

My experience was great not to long and not short a very good experience people knew what they were talking about.

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DealerRater Feb 18, 2024

always a pleasure to see Mike and have my vehicle serviced at Gettel Toyota ,they do a great job in servicing my vehicle quickly and efficiently.

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Google Feb 18, 2024

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Google Feb 18, 2024

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Google Feb 18, 2024

Amber was friendly and professional.

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DealerRater Feb 17, 2024

Gettel Toyota was less pressure than your typical dealership and more interested in making my experience a positive one, which I appreciated very much..

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DealerRater Feb 17, 2024

Coming from a Retired Dealership Owner myself, best experience ever..Kenneth Jackson our salesman sold himself with his comedy. Brian sales manager down to earth great person then Rhiannon business manager no pressure,funny and down to earth. This is not a 5 star experience it's a 10!!! Almost makes me want to got back to work with them. Thanks for the great experience by all..

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Google Feb 17, 2024

I had a great experience at Gettel Toyota. Our salesman, Austin Owens, was very friendly and efficient. He assisted on finding the perfect vehicle. I’d highly recommend Austin to friends and family. Maddie did a terrific job on accessories for my vehicle and the service department also did a terrific job on installation. Would highly recommend! Love my new 4Runner!

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Google Feb 17, 2024

The attention was great and fast and I feel the car now like new. The attendant explained me everything I wanted and always he was able to provide details about the car maintenance.

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DealerRater Feb 17, 2024

Thank you to all of the Gettel staff for making our new car purchase easy. Our salesman Austin helped us pick out the perfect vehicle and made the whole process a breeze. I would not hesitate to go back for another vehicle and would recommend Gettel to our friends and family. Thank you.

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Google Feb 16, 2024

From the moment, my husband and I stepped foot on the property was an exceptional experience. Every interaction was professional, fun and no pressure. Thank you to Kenneth, sales person, Rhiannon, business manager and Brian, sales manager. Kudos. Job well done!

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Google Feb 15, 2024

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Google Feb 15, 2024

I picked up a bolt in my left rear tire. When i came in to have them check, they noticed my tread wear was way down. Instead of 1 tire, I needed 4 new tires and they were having a sale buy 3 and get 1 free. I agreed and have 4 new tires.

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Google Feb 15, 2024

Pleasant experience.

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DealerRater Feb 15, 2024

Michael Cartelli was very personable and ready to help with my auto service. All services were completed in a timely manner. I will be returning to Gettel for future car care.

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DealerRater Feb 15, 2024

My advisor was excellent. Although not his fault I thought the time for just an oil change was extremely long

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Google Feb 14, 2024

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Google Feb 14, 2024

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Google Feb 14, 2024

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DealerRater Feb 14, 2024

We have bought several cars and trucks and referred several people to Desmond over the years and I can only say he’s outstanding in every way. We just keep comf back. He’s almost like a friend

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DealerRater Feb 14, 2024

Extremely personable and friendly. Seemed very trustworthy. I loved dealing with both Cheryl and Murray

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Google Feb 13, 2024

Good people and service

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DealerRater Feb 13, 2024

I had to come in for a recall. Amber was very helpful and polite. Amber was very knowledgeable

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DealerRater Feb 12, 2024

Michael Cartelli in the service department is always so helpful, personable and we always joke around. I highly recommend him as a service adviser and won't go to anyone else.

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Google Feb 12, 2024

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Google Feb 12, 2024

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Google Feb 11, 2024

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DealerRater Feb 11, 2024

Very courteous and timely service department. Ryan twogood kept me very informed on the cost and progress of my truck maintenance.

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Google Feb 11, 2024

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Google Feb 11, 2024

John, Asst Service Mgr was very helpful and explained everything that was repaired in the car.

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Google Feb 11, 2024

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Google Feb 11, 2024

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Google Feb 11, 2024

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Google Feb 10, 2024

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Google Feb 10, 2024

Great customer service

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Google Feb 10, 2024

I worked with Wisler and he did a very good job in guiding us through the buying process.

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DealerRater Feb 10, 2024

The best Toyota dealership in Southwest Florida. I travel the extra miles because Gettel Toyota offers superior service in both sales and service.

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DealerRater Feb 10, 2024

Had a problem with the last row of seats and it was solved and everything is now doing what I need it to do.

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Google Feb 10, 2024

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DealerRater Feb 10, 2024

Murray was friendly and informative. He took me for a test drive & drove because my arm was in a cast. He answered all my questions. Arranged for a couple minor flaws to be repaired on a 2023 used minivan. Always responded to my phone calls in a timely manor. Very patient. Thank you

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Google Feb 10, 2024

Austin and Bryan are the most courteous business people we have ever worked with . They got us into the vehicle we wanted with so much work. Thanks for everything. Caron and Gary Smith

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Google Feb 10, 2024

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Google Feb 10, 2024

John gave excellent customer service. He was friendly and dependable. My car was taken right away and ready when he promised. I was texted a live video of my car and what they had found with an explanation. That was awesome. Thank you. I won't hesitate in coming back.

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DealerRater Feb 9, 2024

John has been my service representative for about 2 years and is always professional, reliable and very helpful.

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Google Feb 9, 2024

Murray Wallace fantastic salesperson. No pressure got me a great deal. Love my Camry.

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DealerRater Feb 9, 2024

Very customer focused and professional and actually took time to wash car for us after

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DealerRater Feb 8, 2024

Mr. Ro Byers was a very friendly and very knowledgeable service manager with whom I have ever done business. Getter Toyota was a pleasure to work with and I certainly will be back for repairs in the future.

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Google Feb 8, 2024

(Translated by Google) Very kind to assist us. They resolved all our questions and concerns. (Original) Muy amables para atendernos. Resolvieron todas nuestras preguntas e inquietudes.

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DealerRater Feb 7, 2024

Mike is the best. He's courteous and thorough In explaining start to finish my mechanically needs.Very comfortable experience.

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DealerRater Feb 7, 2024

Buying my new Toyota at Gettel was a very nice experience, overall. The staff there were very helpful.

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DealerRater Feb 7, 2024

The service department went above and beyond to get approval for extended warranty coverage on a costly braking system issue. Having dealt with several service advisors, they've always been friendly and professional. I've been a service customer for several years and I am well pleased.

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Google Feb 7, 2024

The process was easy and we got a good deal.

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Google Feb 5, 2024

Sage and Bryan are the best guys in there, Appriciated your help!

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Google Feb 5, 2024

John is amazing always helps me

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Google Feb 5, 2024

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Google Feb 4, 2024

Austin and Jason did an amazing job. Top notch care and service. Highly recommend

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Google Feb 4, 2024

Austin and Jason did an amazing job. Got me in and out in no time at all. They deserve a raise

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Google Feb 4, 2024

Customer service is always great

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Google Feb 4, 2024

Great customer service.

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Google Feb 4, 2024

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DealerRater Feb 4, 2024

Everything went smoothly and timely. Ryan Twogood is always very professional and respectful in his treatment of us and his care for our Camry.

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Google Feb 4, 2024

Everyone was extremely helpful and willing to teach me how to use the special features of the car.


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